Using Lean principles to optimise inpatient phlebotomy services
Rachel D Le, Stacy E F Melanson, Katherine S Santos, Jose D Paredes, Jonathan M Baum, Ellen M Goonan, Joi N Torrence-Hill, Michael L Gustafson, Milenko J Tanasijevic
Journal of Clinical Pathology Aug 2014, 67 (8) 724-730; DOI: 10.1136/jclinpath-2013-202097