Using Lean principles to optimise inpatient phlebotomy services

Rachel D Le; Stacy E F Melanson; Katherine S Santos; Jose D Paredes; Jonathan M Baum; Ellen M Goonan; Joi N Torrence-Hill; Michael L Gustafson; Milenko J Tanasijevic

doi:10.1136/jclinpath-2013-202097

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Original article

Using Lean principles to optimise inpatient phlebotomy services

Authors

Rachel D Le Department of Pathology, Clinical Laboratories Division, Brigham and Women's Hospital, Harvard Medical School, Boston, Massachusetts, USA Department of Medicine, Brigham and Women's Hospital, Harvard Medical School, Boston, Massachusetts, USA PubMed articles Google scholar articles
Stacy E F Melanson Department of Pathology, Clinical Laboratories Division, Brigham and Women's Hospital, Harvard Medical School, Boston, Massachusetts, USA PubMed articles Google scholar articles
Katherine S Santos Performance Improvement, Brigham and Women's Faulkner Hospital, Boston, Massachusetts, USA PubMed articles Google scholar articles
Jose D Paredes Continuous Improvement Solutions, UL (Underwriters Laboratories), Northbrook, Illinois, USA PubMed articles Google scholar articles
Jonathan M Baum Department of Pathology, Clinical Laboratories Division, Brigham and Women's Hospital, Harvard Medical School, Boston, Massachusetts, USA PubMed articles Google scholar articles
Ellen M Goonan Department of Pathology, Clinical Laboratories Division, Brigham and Women's Hospital, Harvard Medical School, Boston, Massachusetts, USA PubMed articles Google scholar articles
Joi N Torrence-Hill City of Hope National Medical Center, Duarte, California, USA PubMed articles Google scholar articles
Michael L Gustafson Brigham and Women's Faulkner Hospital, Boston, Massachusetts, USA PubMed articles Google scholar articles
Milenko J Tanasijevic Department of Pathology, Clinical Laboratories Division, Brigham and Women's Hospital, Harvard Medical School, Boston, Massachusetts, USA PubMed articles Google scholar articles

Correspondence to Milenko J Tanasijevic, Brigham and Women's Hospital, 75 Francis Street, Amory 2, Boston, MA 02115, USA; mtanasijevic{at}partners.org

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Citation

Le RD, Melanson SEF, Santos KS, et al

Using Lean principles to optimise inpatient phlebotomy services

Journal of Clinical Pathology 2014;67:724-730.

Publication history

Received December 12, 2013
Revised April 18, 2014
Accepted April 21, 2014
First published May 12, 2014.

Online issue publication

August 11, 2020

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